Reliable, trusted and always there offering immediate access to help because the sooner your Client gets help the safer it is for them to maintain their independence at home.
We Are An Extension Of Your Care And Always There – 24 Hours A Day, 7 Days A Week.
Innovation and Personal Service
At Help Call we combine state of the art technology through our products and 24/7 monitoring operation with personal service for your Patients. Our easy to use products enhance independent living and offer solutions to allow people to live in their own homes with safety, dignity and full peace of mind. With two-way voice capability our highly trained and experience Response Centre Operators can quickly assess the situation and organize appropriate help. Even if your Client cannot speak to us our Response Centre Operators have access to vital information to enable immediate action.
We continually improve and expand our range of products and services through new product development, stringent safety standards and testing of all products prior to availability and introduction of new products to enrich the lives of your Clients and enable them to manage living at home more easily and effectively.
With a wide range of products and services we provide tailored solutions and can evolve with the changing needs of your Clients from our Basic Help Button through to the NEW iAlert, Inactivity Monitoring and Medication Reminders.
Learn more about Help Call Personal Emergency Response Services (link)
Learn more about the NEW Help Call iAlert. The only “intelligent alert” that can tell if it’s not being worn.
Learn more about Enhanced Safety Products and Services from Help Call.
Safety Features are our standard
All our products are fully supervised ensuring automatic notification to our Response Centre Associates if any device needs attention. Our standard safety features also include;
- the NEW Help Call iAlert – the “intelligent alert” that can detect a fall and trigger for help even if the Client cannot
- Fully Waterproof Personal Help Button
- Remote answering of incoming phone calls to prevent your Client risking a fall when rushing to answer the phone
- Personal Reminder calls to your Patients to test their Personal Help Button or other safety device(s)
Learn more about our range of products.
Dependable Service Always
Communication between us and your Client exists until we get full resolution. We are with your Client from the moment they need help until full assistance arrives either from a friend, neighbour or emergency services so they have full peace of mind even during a potentially challenging event. Continuous service is secured even if power outages or blackouts occur with our Response Centre back up systems.