Canada’s Trusted Emergency Response - Helping Seniors and Businesses

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Senior Emergency Response

24/7 Personal Emergency Response Service for Independent Living

Help Call provides reliable, easy-to-use emergency response services designed to help seniors stay safe, independent, and connected—at home or on the go. With one press of a button, help is always within reach.
An elderly man and woman sitting together on a couch, smiling and holding mugs while wearing matching white medical alert necklaces.

At-Home Emergency Response

Stay protected in the comfort of your home with a simple, reliable emergency response system.

Our at-home service includes an easy-to-use Help Call box connected to your landline or cellular network. Wear the waterproof help button on your wrist or as a pendant—even in the shower or bath—and connect instantly with a trained Canadian Associate when you need assistance.

  • Instant Connection: One press connects you with trained Canadian associates 24/7.
  • Waterproof Wearables: Safe to wear in the shower, bath, or all day long.
  • Flexible Setup: Works with landline or cellular networks for any home.
Close-up of an elderly person's hands resting on the handle of a wooden cane while wearing a white medical alert wristband.
At-Home Solution Land Phone Line Products
At-Home Solution

Land Phone Line

Monthly Plans from

$34.95/mo

A simple, reliable emergency response system for use at home. The Help Call box connects to your landline and can be placed by your bedside or mounted on the wall. The waterproof help button can be worn on the wrist or as a pendant—even in the bath or shower.
You may choose to add a Fall Detection pendant, that will automatically send an alert to the Associate in case of a fall detected, providing you the peace of mind.

Adding a Pull Cord in your washroom provides additional safety to trigger an alert. Please consult a specialist to determine what best suits your needs.

At-Home Solution Cellular System Products
At-Home Solution

Cellular System

Monthly Plans from

$49.95/mo

Perfect for homes without a landline, this cellular Help Call box uses an embedded SIM to connect instantly when help is needed. With a single button press, you’re connected to assistance. Choose from discreet or stylish pendant options to suit your lifestyle.
At-Home Solution Cellular System Products
A beautiful Jewellery Pendant that you can confidently wear anywhere, will set you apart. You can choose a regular or a Fall Detection Jewellery Pendant.

Voice Extender in other rooms or floors can be a great addition that ensures you can always speak to an Associate immediately.
Please consult our specialist to determine what best suits your needs.

FEATURE

Fall Detection

Automatic help when you can’t press the button.

Advanced wearable fall detection devices automatically alert our monitoring centre when a fall is detected—delivering fast response with industry-leading accuracy and minimal false alarms. You can choose a fall detection device to go with your At-Home solution, while On-the-Go devices have the fall detection ability built in.

Speak with Our Experts Today

Mobile Emergency Response (On-the-Go)

Safety and freedom, wherever life takes you.

Our mobile PERS (mPERS) device allows seniors to get help anytime, anywhere. Ideal for active lifestyles, it provides nationwide coverage so you’re protected at home, outdoors, or while traveling.

  • Nationwide Coverage: Get help anywhere in Canada, at home or on the go.
  • GPS & Wi-Fi Tracking: Loved ones can know your location during emergencies.
  • Built-In Fall Detection: Automatic alerts provide peace of mind even when you can’t press the button.
Smiling senior woman with short blonde hair and a denim jacket sitting outdoors.
On-the-Go Solution Mobile Device
On-the-Go Solution

Mobile Device

Monthly Plans from

$54.95/mo

Built for active lifestyles, this mobile emergency response device lets you get help wherever you are. GPS location tracking and Wi-Fi connectivity keep families informed while users stay independent. Built-in fall detection provides added safety and peace of mind.

You can also subscribe to the app that does a lot more from reminding medication to emergency alerts to families/caregivers.

On-the-Go Solution

Smart Watch

Monthly Plans from

$49.95/mo

Enjoy the active lifestyle and stay safe with this advanced alert smartwatch. The two-way voice communication opens up with a press of the button. The fall detection feature and the GPS locating ensures you are active and safe at all times with 24/7 access wherever you are.

Its large touchscreen display is easy to use for Seniors, and the built in digital tools keep you connected with friends and family.

Smartphone GPS Location Service Image

FEATURE

GPS Location Services

Peace of mind for families and caregivers.

Built-in GPS tracking allows loved ones to know your location during emergencies, offering confidence without compromising independence. Your near and dear ones can track your whereabouts through a mobile app or messaging.

Contact Us today
Smartphone GPS Location Service Image

HOW IT WORKS

Quick, Reliable Emergency Response You Can Trust

Getting help is simple, fast, and reliable. With just the press of a button, you’re instantly connected to our trained Canadian associates, who coordinate assistance to keep you safe—at home or on the go.
A woman lying on a white shag carpet, holding a cane and pressing a button on a medical alert pendant around her neck.

Press the Help Button for Assistance

Wearable and waterproof—one press connects you instantly.

Speak with a Canadian Associate

A trained response professional answers within seconds.

Help Is Dispatched Immediately

Emergency service best suited to help you is immediately dispatched, whether a family, caregiver, neighbor or first responder.

HEAR FROM OUR CLIENTS

Trusted by Seniors, Families, and Facilities

We’re proud to support seniors, families, and businesses across Canada. Here’s what our clients have to say about Help Call’s reliable emergency response and security solutions.
“We’re very happy knowing help is always there whenever we need it at home. I fell on the basement steps, and Ken wasn’t able to lift me. The Help Call staff responded quickly, as the Help Call button detected the fall and generated the alert automatically. We truly love our home and want to stay here as long as possible, and the service gives our family peace of mind. We sincerely appreciate it—please keep up the great work. Thanks again.”
Pauline & Ken

Independent Seniors

“I have Parkinson’s and sometimes lose my balance and fall. When I press my Help Call button, they answer within seconds and get me help right away. Recently, I hurt my left leg, and Help Call quickly sent paramedics to help me. I couldn’t do without Help Call. It gives my kids peace of mind knowing I can get help fast. The staff are excellent, caring, and efficient. Thanks to you, I can live independently at home with my cat.”
Helen

Independent Senior

“Excellent service always! Very friendly and obliging. My Help Call service gives my family peace of mind knowing help is just a push of a button away. Whenever I need help, Help Call immediately contacts my family members I have listed and they have come over straight away. I feel safe and supported every day knowing they are always there when I need them, and their quick, caring response makes such a difference to our lives.”
Marion

Independent Senior

“Help Call has truly made a difference in our family’s life. Knowing that my mother has a device she can use at any time gives me peace of mind. The team is professional, patient, and always ready to answer questions. Setting up the system was easy, and my mother quickly learned how to use the wearable device. It’s reassuring to know that help is just a button away, whether she’s at home or out running errands.”

Mary L.

Family Caregiver

“As a manager of a senior living facility, safety and efficiency are my top priorities. Help Call’s nurse call and security systems have exceeded our expectations. The devices integrate seamlessly with our existing infrastructure, and real-time alerts enable faster staff response. Their support team is always available, knowledgeable, and proactive. This partnership has truly improved resident safety and staff workflow.”

James R.

Senior Living Manager

“I never thought I’d feel this confident living on my own. Help Call’s emergency response system is incredibly easy to use, and the fall detection feature gives my family reassurance. I can go about my day, run errands, and travel, knowing that if something happens, help is immediately on the way. The associates are friendly, responsive, and genuinely care about our safety and well-being. I honestly can’t imagine living without this system.”

Susan K.

Independent Senior

Senior Emergency Response

Stay Safe, Anytime, Anywhere

Whether at home, on-the-go, or managing a facility, Help Call ensures help is always just a button away. Protect your loved ones and your staff with our reliable, 24/7 monitored solutions.

Speak with Our Experts Today