WHO WE ARE

A Proudly Canadian Leader in Emergency Response and Communication & Security

For over 20 years, Help Call has been serving seniors, families, caregivers and businesses to provide solutions that best meets the unique needs of each of our partners.

Help Call Personal Emergency Response Services (PERS) provides the best Aging-in-Place experience for Senior Independent Living with seamless home care monitoring indoors and outdoors that ensures utmost safety and independence for Seniors and peace of mind to their loved ones.

Help Call Communication and Security Solutions specialize on senior living facilities including Retirement Residences and Long Term Care. Beyond senior living, we provide tailored solutions to Businesses for their communication and security needs including telephones, cameras, structured cabling, access control, etc., be it a newbuild or a retrofit.

WHAT WE DO

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Emergency Response for Independent Senior Living

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Communication & Security Solutions for Businesses and Senior Living Facilities

Our Mission

To deliver reliable, easy-to-use emergency response and security solutions that help people stay safe, independent, and connected—wherever they live, work, or move.

Why Choose Help Call

Trusted by Canadians for Reliable Safety Solutions

We believe safety should never be complicated. That’s why our systems are intuitive, reliable, and backed by real people who care. Whether it’s a senior living independently or a business protecting its staff and operations, Help Call delivers confidence when it matters most.

Proudly Canadian

All monitoring and support are handled in Canada.

24/7 Reliability

Around-the-clock response you can count on.

Proven Experience

Over 20 years serving diverse industries.

Customer-First

Personalized solutions, not one-size-fits-all systems.

End-to-End Service

From design and installation to training and ongoing support.

Scalable Solutions

Flexible systems that adapt as your needs evolve.

How We’re Different

A Smarter Approach to Safety & Systems

Unlike providers that focus only on technology, Help Call focuses on people. We combine dependable systems with responsive, human support—ensuring every call is answered quickly by knowledgeable associates who understand your needs.

Our solutions are flexible, scalable, and designed to work across homes, facilities, and businesses—adapting as needs change.

Our Story & Vision

A Clear Vision for Safer Spaces and Facilities

Founded in 2004, Help Call began with a simple goal: to make emergency response more dependable and more human. Over the years, we’ve expanded our services and technologies while staying true to that core purpose.

Our vision is to continue leading with innovation and compassion—providing trusted safety and security solutions that empower independence and protect communities across Canada.

Stay Safe, Anytime, Anywhere for Seniors

Whether at home, or on-the-go, Help Call ensures help is always just a button away. Protect your loved ones and your staff with our reliable, 24/7 monitored solutions.

Integrated Solutions for Modern Facilities

We provide end-to-end systems that support safety, communication, monitoring, and connectivity across your organization. From system planning and installation to staff training.